Privacy Policy

The PowerPoint Co-working & Managed Spaces

Introduction

The PowerPoint Co-working & Managed Spaces, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, store and protect your data when you interact with us through our website, services, or digital platforms.

By using our website or services, you agree to the terms and practices outlined in this policy. If you do not agree with this policy, we recommend that you refrain from using our services or website.

1. Scope of the Policy

This Privacy Policy applies to all personal data collected through:

• Our website https://thepowerpointcoworking.com/
• Physical interactions at our co-working and managed office locations
• Email, phone, and other communication channels
• Events, workshops, or campaigns organized by us
• Third-party platforms connected to our services

This policy does not apply to external websites or third-party platforms linked through our site. We are not responsible for their privacy practices.

2. Information We Collect

We collect various types of information to provide you with a smooth and personalized experience. These include:

1. Personal Information
   • Full name
   • Email address
   • Phone number
   • Mailing address
   • Government ID (if required for verification)
   • Company name, title/designation
     
2. Business Information
   • Type and size of your business
   • Industry sector
   • Office space requirements
   • Team size and workspace preferences
     
3. Technical Information
   • IP address
   • Browser type and version
   • Operating system
   • Device information
   • Referring URLs
   • Location
   • Website usage behaviour (via cookies and analytics tools)
     
4. Financial Information
   • Billing address
   • GST details (if applicable)
   • Payment method (credit/debit card, UPI, net banking)
   • Payment transaction ID (for invoicing)

Note: We use secure, encrypted payment gateways. We do not store your credit/debit card information unless explicitly authorized for recurring billing.

3. How We Use Your Information

The data we collect is used for the following purposes:

• To provide and manage access to our co-working and managed spaces
• To register members and clients
• To deliver services like meeting room bookings, IT support, internet access, and more
• To communicate service updates, reminders, or operational notices
• To process payments, generate invoices, and manage subscriptions
• To respond to inquiries, feedback, and support requests
• To send marketing emails, event invitations, and newsletters (with your consent)
• To improve user experience through website analytics
• To ensure safety, security, and compliance with local laws

4. Cookies and Tracking Technologies

We use cookies and other digital tracking tools to:

• Analyse website traffic
• Improve user experience
• Store user preferences

You may choose to disable cookies in your browser settings, but some website features may not function properly as a result.

5. Sharing and Disclosure of Information

We respect your privacy and do not sell or trade your personal data. However, we may share your information under specific conditions:

• With trusted third-party vendors: such as payment processors, IT support providers, marketing platforms, or CRM tools
• For legal compliance: in case of court orders, government investigations, or lawful
  subpoenas
• For internal analytics and service improvement
• With affiliates or subsidiaries: only if required to deliver joint services under
  confidentiality agreements

All third-party service providers are contractually obligated to maintain confidentiality and use data only for authorized purposes.

6. Data Security Measures

We implement industry-standard security practices to protect your data. These include:

• SSL encryption for data transmission
• Firewall protection on all hosted servers
• Secure access controls and authentication
• Regular security audits and vulnerability checks

Despite our best efforts, no method of transmission over the internet is 100% secure. We encourage users to take precautions such as protecting passwords and avoiding public networks.

7.Your Rights and Choices

You have full control over the personal information you share with us. Your rights include:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct or update your information
• Erasure: Request deletion of your data (subject to legal and contractual obligations)
• Objection: Object to processing your data for marketing or profiling

8. Retention of Information

We retain personal data only as long as it is necessary for:

• Delivering services
• Legal, tax, and accounting compliance
• Internal audits and dispute resolution

When data is no longer required, we securely delete or anonymize it.

9. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children under the age of 13. If you believe we have collected such data inadvertently, please contact us immediately.

10. Business Transitions

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify users of any such transitions in advance, and your privacy choices will be respected.

11. International Transfers

Although our primary operations are based in India, some of our third-party service
providers may be located outside your country. By using our services, you consent to the
transfer of data to jurisdictions with different data protection laws.

12. Facial Information

At The PowerPoint, we use eSSL Security’s facial recognition system to offer secure, contactless access to our spaces. A reference facial image is stored securely using 256-bit AES encryption, used only to verify identity at entry points.

Facial recognition is optional. Users can opt out at any time, and their facial data will be permanently deleted upon request or when access is no longer needed. No data is shared with third-party vendors.

Facial information is retained only during active use and deleted immediately upon opt-out or client request, ensuring both privacy and security at every step.

13. Protection of The PowerPoint & Others

At The PowerPoint CoWorking & Managed Spaces, we may disclose personal or account related information when legally required such as by law, court order, or government/regulatory agencies. This may also include disclosures made in good faith to enforce our service terms, prevent fraud, ensure safety, or protect the rights and property of The PowerPoint, our users, or the public.

We may collaborate with trusted entities for fraud prevention and credit risk assessment, while ensuring no personally identifiable financial data is shared without proper verification.

Customers can access or update their contact details by emailing us or reaching out to our support team. For security reasons, financial details are never shared over the phone.

Any third-party advertising platforms we may use collect anonymous data to improve ad relevance no personally identifiable information (PII) is collected or shared in this process. Historical versions of user data may be retained for compliance and record-keeping.

14. Keeping Your Information Secure

At The PowerPoint CoWorking & Managed Spaces, we follow industry-standard security protocols to protect your personal data during transmission and storage. While we strive to safeguard your information, we cannot guarantee complete security during internet transmission or against unauthorized access to our servers.

Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology to ensure safe processing. Your privacy and security remain our top priority at every step.

15. Hyperlinking

The PowerPoint CoWorking & Managed Spaces website or application does not intentionally include links to external websites. However, if any links appear, they are provided solely for user convenience. We do not endorse or take responsibility for the content, reliability, or privacy practices of third-party websites.

The presence of a link should not be considered as an endorsement or association. The PowerPoint shall not be held liable for any privacy breaches, content, or issues arising from the use of such external sites.

16. Anti-Spamming

At The PowerPoint CoWorking & Managed Spaces, we know that spam emails can be a problem. To keep your experience safe, we check all emails we receive for spam.

If we find any suspicious or unwanted emails, we may block them or report them to the proper authorities. This helps us keep our communication system clean and secure for everyone.

17. Your Choices and Opting-Out

At The PowerPoint CoWorking & Managed Spaces, we give you the choice to receive updates about our services, offers, and news. You can sign up to get emails about our workspaces, events, or special deals.

If you don’t want to receive marketing messages, you can tell us. For example, if you use our services but don’t want any promotional emails, just let us know on the form or during sign up.

You can also stop receiving our newsletters or offers anytime by clicking “unsubscribe” in the email, or by writing to us at [your email address] with “Opt-Out” in the subject line.

18. Updates to the Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last Updated” date at the top of the policy and notify users through the website or via email (where appropriate).

We encourage you to review this page regularly.

19. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or how your data is handled, please reach out to us at: https://thepowerpointcoworking.com/

Thank you for trusting The PowerPoint Co-working & Managed Spaces.